Return & Refund Policy

Items ordered may be returned and refunded subject to ArtinBook’s Return and Refund policy and Terms of Service.


Sellers are required to carefully protect and pack their artwork prior to the arranged pick up date.

1. Physical damages are found on the item which are NOT stated in the item’s Condition Report.
 
2. Item received is wrong (not the item you ordered).
 
3. Did not receive your order.

Exchanges and cancellation of order are not accepted.

Buyer will only be refunded if there is confirmation that Seller has received the returned item.

Refund will be transfer back accordingly to the buyer bank account as per registered/filled/provided during purchase

Refund does not include the shipping fee and processing fee charges paid earlier (when purchased)

ArtinBook Sdn Bhd reserves the right for final decision.