Privacy Policy


ArtinBook website (the “Site”) run by ArtinBook Sdn Bhd (the “Company,” “we,” “us,” and “our”) ensures to maintain robust privacy protections for its users, through our Privacy Policy (“Privacy Policy”). It is designed to help you understand what and how we collect, use, store, and protect the information you entrust us with, and to assist you in making informed decisions when using our Service.

For the purpose of this Agreement, ArtinBook website can be accessed at

“Service” refers to the ArtinBook services accessed via the Site, in which users can, but not limited to browse, purchase items online through our associated Merchants. “Delivery service” refers to all the third party delivery services provided upon purchase of items. “Items” and/or “products” refer to the things advertised, marketed, showcased on sale through the Site by our associated merchants.
“You” refers to you, as a user of our Site, and/or our Services.

ArtinBook recognises the importance of the personal information you have entrusted to us and we believe that it is our responsibility to respect, properly manage, protect and process your personal data.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

If you do not consent to our collection, use, storage and protection of your information as described in this Privacy Policy, please do not use our Services or access our Site.


We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, Internet Protocol address, Internet Browser information, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes information that has personal data, such as your full name, billing address, and contact information.

1. Information you provide us upon account registration

To become a subscriber to the Service you will need to create a personal account. By registering, you are authorizing us to collect, store and use your personal information in accordance with this Privacy Policy. To activate the service, you will need to provide us information, which may include but not limited to (whether true or not) your;

a. full name;
b. email address;
c. date of birth;
d. telephone number;
e. gender;
f. delivery address;

which you submit to us through the new account registration process at the Site. This may include any process where existing account users edit and/or add additional personal information.

2. Information you provide us to use our delivery service

When purchasing a product on the site, you need to submit further information. You need to enter your

a. billing address;
b. transaction and payment details;
c. contact information;
d. shipping information.

By agreeing to Submit, you are authorizing us to collect, store and use your personal information as described in this Privacy Policy.

3. Cookies

Cookies are small files containing information which are downloaded to your device when you visit our Website. We use cookies to recognise your preferences, keep track of your purchases and facilitate site administration.

If you browse our Website, your web browsers or device’s settings that control cookies on default indicates that you agree to receive cookies when you use the services on our Website; however, if you prefer, you may set your browser to prevent it from accepting cookies. The “privacy and security” portion of the toolbar on most browsers will tell you how to disable cookies.

We encourage you to take security measures to prevent unauthorised access to your password and your computer. You should always log out from your account after using a shared computer.


We will/may collect information about you:

a. when you register for an account with us to use our Services and/or access our Site;
b. when you interact with us, such as via telephone calls (which may be recorded), letters, fax, video calls, online instant messaging, face-to-face meetings, social media platforms and emails;
c. when you use Services on our website, or interact with us via our Site. This includes, without limitation, through cookies which we may deploy when you interact with our website;
d. when you carry out transactions through our Services;
e. when you provide us with feedback or complaints; or
f. when you submit your personal data to us for any reason.

The above is not limited to the stated list, and includes other common processes where personal information is collected.


1. How we use your Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share Personal Information for marketing purposes with third parties without your consent. Mainly, the Personal Information you provide to us is used to help us interact with you; such as, we use Personal Information to contact users in response to questions, solicit feedback from users, provide customer service and technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we believe that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

2. How we use Non-Personal Information:

When you visit our Site through your browser, we may collect certain information by automated means using a variety of technologies. These technologies may be downloaded to your device and may set or modify settings on your device. The information we collect may include, but not limited to, your Internet Protocol (IP) address, Internet Browser information, computer/mobile device operating system and browser type, type of mobile device, the address of a referring website (if any), and the pages you visit on our website with the times of visit.

In general, the Non-Personal Information we gather is to help us improve the Service. We aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This is to improve your user experience with our Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.


1. Password Security

We recognise the importance of protecting personal information you entrusted us from unauthorized access. Your registered account is protected by your password and we encourage you to take important safety measures to keep your personal information safe by not disclosing your account password and by logging out of your account after each use.
We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. Passwords are displayed as ‘*’ when typed for your protection. We will notify you of any suspicious login attempts or breaches whenever possible. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. We hold no responsibility of accounts being accessed, disclosed, shared or destroyed by unauthorised users. By registering an account with us, you acknowledge that you understand and agree to these risks.

2. Payment Details Security

ArtinBook uses Opencart’s ecommerce platform extensions. Such payment technologies are industries’ best practices and widely used by many ecommerce sites in the world. However, the Opencart’s ecommerce platform payment services extensions do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. We hold no responsibility of payment transactions being accessed, hacked, disclosed, shared or destroyed by unauthorised users. By engaging payment transaction activities with us, you acknowledge that you understand and agree to these risks.


We provide customer service to our Service and Site users. You have the choice to prevent us from contacting you regarding marketing purposes. When we send you promotional communication through email, or messages within the site, you can indicate to not receive any further promotional communication by following the unsubscribe instructions provided in each promotional communication.

Please note that despite indicating to not receive any further promotional communication, we are still allowed to continue to send emails to the associated accounts administrative emails such as, but not limited to, updates to our Privacy Policy, and Terms and Conditions.


The Site and the Service are not intended for anyone under the age of 18. The Site does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. We will close any accounts exclusively used by under 18 year olds and delete any personal information submitted by them. If you believe we have collected such information, please contact us through our website located at the link:

However, anyone under the age of 18 may use the Site and Service through the account of an adult (aged above 18). The account holder must agree to the Privacy Policy agreement on the minor’s behalf, and will be responsible for all use of Services, including purchases by the minor, whether or not the minor is being supervised by the adult. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password and/or account.


As part of the Service, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.


We do not guarantee the security of any personal information and/or other information that you provide on third party sites. These linked sites have separate and independent policies as well as security measures. Even if the third party is affiliated with us, we have no control over these linked sites, each of which have their own separate privacy and data collection practices independent of us. Data collected by our third party websites may not be received by us. We therefore have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these sites. Nonetheless, we seek to protect the integrity of our Site and the third parties, and therefore welcome any feedback about these third party sites.


ArtinBook Sdn Bhd. reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending an email notice to the primary email address specified in your account or through inbox messages within your account. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information and Non-Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will notify you through the primary email associated to your registered account, or post the policy changes to the Site so that you may opt out of the new information practices

We suggest that you check the Site, this Privacy Policy, and Terms and Conditions periodically for updates if you are concerned about how your information is used.


If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us through our contact page here:

Last Updated: This Privacy Policy was last updated on 12 June 2019.